Reference

How f222 Handles Your Personal Information

This privacy policy explains exactly what data f222 collects when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team — and how we keep that data secure.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device data clarityYour right to request data changesBangladesh-region eligibility notice
f222 How f222 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about how your data is stored, want to request a correction, or need to report a concern about your account information, our support team handles privacy queries directly. You do not need to go through a separate data-request portal — just contact us through one of the channels below, and we will respond with the specific details held against your account.

Live Chat Support Start a live chat from your account dashboard. Our team can pull up your data profile and address privacy queries in real time without you needing to send documents first.
Email Privacy Request Send your data access or correction request by email. Include your registered account name and the bKash, Nagad or Rocket number linked to your wallet for faster verification.
Account Help Centre The help centre inside your f222 account has a dedicated privacy section where you can submit a formal data-review request and track its status without contacting support directly.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Every piece of data we hold about you — from your registration details to your Rocket withdrawal history — sits behind SSL encryption. We conduct periodic reviews of who inside our team has access to account records, and that access is limited strictly to roles that need it to operate the platform or resolve your support queries. Our cookie policy, account retention schedule and data-correction process are all described below.

SSL-Encrypted Account Storage

Your account credentials, payment references and personal details are stored with SSL encryption. Access is logged and restricted to authorised operations staff who handle account queries.

Cookie and Session Data

We use session cookies to keep you logged in and preference cookies to remember your lobby view. You can clear these through your browser settings at any point without losing your account.

Data Retention by Category

Payment records linked to bKash, Nagad and Rocket transactions are retained for a longer period than general browsing logs, in line with financial record obligations relevant to your eligible region.

Correction and Deletion Requests

You can request a correction to inaccurate data or ask what we hold on your account. We aim to respond within a reasonable period, subject to verification of your account identity.

Common Questions About Your Privacy on f222

Below are the questions we get most often about how your data works on this platform — covering what we store, how long we keep it, and what you can do if something needs to change.

We collect the name, contact details and payment method you provide at registration. If you use bKash, Nagad or Rocket, we also record the transaction reference tied to each deposit or withdrawal on your account.

We share only the data needed to complete a payment you have initiated. We do not share your account profile or betting history with these payment providers beyond what the transaction requires.

Retention periods vary by data type. Payment records are kept longer than session logs because of financial record obligations in your eligible region. You can ask us for the specific period that applies to your account.

Yes. Contact our support team via live chat or email with your registered account name and linked wallet number. We will verify your identity and then provide the data held against your profile.

Submit a correction request through the privacy section of your account help centre, or send the details by email. Include a clear description of what needs to change and we will confirm once it is updated.

This policy applies to all accounts on f222. Access to the platform depends on your local law and eligible region. Continued use of the platform indicates you have read and understood this policy.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.